Payment Methods
Payment Methods
At Nanalinen, we want your shopping experience to feel simple, comfortable, and secure from the moment you find something you love to the moment you complete your order.
We offer convenient payment options through supported payment service providers. The payment methods available for your purchase will be displayed at checkout.
Payment availability may vary depending on your location, device, browser, payment provider, order amount, or eligibility for certain services.
Please review the payment options and final order total shown at checkout before confirming your purchase.
1. Accepted Payment Methods
Depending on availability at checkout, Nanalinen may offer the following payment methods:
- PayPal
- Klarna
- Credit and Debit Cards, including eligible major card brands
- Apple Pay
- Google Pay
- Other supported payment methods displayed at checkout
The payment options displayed during checkout are the methods available for your specific transaction.
Not every payment method will necessarily be available to every customer or for every order.
2. Paying with PayPal
If PayPal is available at checkout, you can select it as your preferred payment method.
You may be redirected to PayPal's secure payment environment, where you can sign in to your PayPal account and follow the instructions to complete your purchase.
Paying by Card Through PayPal
In certain cases, PayPal may offer a guest checkout option that allows eligible customers to pay with a debit or credit card without signing in to an existing PayPal account.
If this option is available, you may see a button such as “Pay with Debit or Credit Card” on the PayPal payment page.
To complete your payment:
- Select PayPal at checkout.
- Follow the instructions on the PayPal payment page.
- If available, choose the debit or credit card payment option.
- Enter the requested payment and billing information.
- Review the transaction details and confirm your payment.
PayPal Guest Checkout is not guaranteed for every customer or transaction. Its availability is determined by PayPal and may depend on your location, payment method, account status, transaction details, and eligibility requirements.
Please review all payment information displayed by PayPal before completing your purchase.
3. Paying with Klarna
If Klarna is available for your order, you may select it directly at checkout.
Depending on your eligibility and the payment arrangements offered by Klarna, available options may include:
- Pay now
- Pay later
- Pay in installments
The specific payment options, schedules, eligibility requirements, fees, and terms will be presented by Klarna when applicable.
Klarna may review your information and determine whether a particular payment option is available or approved for your transaction.
Approval of a Klarna payment option is not guaranteed.
Klarna is an independent payment provider. Please carefully review Klarna's payment terms and any applicable fees before confirming your purchase.
4. Paying by Credit or Debit Card
Nanalinen accepts eligible credit and debit cards displayed at checkout, which may include major card brands such as Visa and Mastercard.
To pay by card:
- Choose an available credit or debit card payment option.
- Enter the requested card information.
- Check your billing address and other required details.
- Complete any additional verification requested by your bank or payment provider.
- Review your final order total and confirm your payment.
Your card issuer, bank, or payment processor may require additional verification before approving a transaction.
Depending on your provider, this may include a verification code, approval through a banking application, biometric verification, or another supported security method.
Payment Security: When card information is processed directly by a third-party payment provider, Nanalinen generally does not receive or store your complete payment card number or CVV/CVC security code.
Please check your payment information carefully before submitting your order.
5. Apple Pay & Google Pay
Apple Pay
If Apple Pay is available on your device and displayed at checkout, you may select it to complete your purchase using an eligible payment method.
Before authorizing your payment, please review your selected payment method, billing information, shipping address, and final order total.
Follow the instructions shown on your device to authorize the transaction.
Apple Pay availability may depend on your device, browser, card issuer, supported card, and other requirements established by Apple or your payment provider.
Google Pay
If Google Pay appears as an available payment option, you may use an eligible payment method connected to your Google Pay account.
Before confirming payment, please review your order total, shipping information, billing details, and selected payment method.
Google Pay availability may vary depending on your device, browser, bank, card, account, and payment processor.
6. Promotional & Discount Codes
If you have a valid promotional or discount code, you may enter it in the designated field during checkout.
After entering your code, select “Apply”.
Please verify that the discount has been reflected in your order total before confirming your purchase.
Promotional codes may be subject to conditions such as:
- Expiration dates
- Eligible products or collections
- Minimum purchase requirements
- Usage limits
- Customer eligibility requirements
- Geographic restrictions
- Other terms stated in the applicable promotion
Unless otherwise stated, certain promotional codes may not be combined with other discounts, offers, or promotions.
Promotions may be modified, suspended, or discontinued in accordance with their applicable terms and applicable law.
7. Currency & Order Total
Prices on the Nanalinen store are generally displayed in:
U.S. Dollars ($ / USD)
The applicable currency and final payable amount will be displayed at checkout before you submit your order.
Depending on your order and delivery destination, your total may include:
- Product prices
- Applicable sales taxes
- Shipping charges
- Discounts or promotional adjustments
- Other applicable charges disclosed before payment
Sales tax may vary according to your shipping destination, applicable state or local tax requirements, and the products purchased.
If your bank account, card, or payment method uses a currency other than U.S. Dollars, your bank or payment provider may apply its own exchange rate or additional foreign transaction or currency conversion fees.
These fees are generally determined by your bank or payment provider rather than Nanalinen.
Please review your final order total and currency before completing payment.
8. Payment Authorization & Processing
When you submit your payment information, your bank, card issuer, or payment provider may first authorize the transaction before the order is fully processed.
In certain cases, you may notice a temporary authorization or pending transaction on your payment account.
A pending authorization does not necessarily mean that the payment has been fully completed or that your order has been confirmed.
The timing for releasing a pending authorization is generally determined by your bank, card issuer, or payment provider.
Payment authorization or processing delays may occasionally occur due to:
- Bank or card issuer verification
- Payment provider processing
- Fraud-prevention or security checks
- Temporary technical issues
- Other circumstances outside our reasonable control
If your payment does not appear to have been completed, please check your order confirmation and payment account before attempting another transaction.
If you are unsure whether your order was placed successfully, contact our Customer Care Team for assistance.
9. Payment Security & Verification
At Nanalinen, protecting customer payment information is an important part of providing a trustworthy shopping experience.
We work with third-party payment service providers to process eligible payments securely.
Depending on your payment method, your bank or payment provider may request additional verification before approving a transaction.
This may include:
- A one-time verification code
- Confirmation through your banking application
- Biometric authentication
- Multi-factor authentication
- Other verification methods offered by your payment provider
Important: Please do not send your complete credit or debit card number, CVV/CVC security code, banking password, or other sensitive payment credentials to Nanalinen by email.
If you receive an unexpected request for sensitive payment information, please contact us through the customer service information provided on our website.
10. Payment Troubleshooting
If your payment is declined or unsuccessful, this does not necessarily mean that there is a problem with your card or payment account.
A transaction may be declined by your bank, card issuer, or payment provider for security, authorization, eligibility, or other reasons.
If you are having trouble completing your purchase, please try the following steps:
Step 1: Check Your Payment Information
Make sure your card number, expiration date, billing address, security information, and other required details are entered correctly.
Step 2: Complete Any Required Verification
Check whether your bank or payment provider has requested additional verification or transaction approval.
Step 3: Contact Your Bank or Card Issuer
Your bank may have declined or blocked the transaction. Contact your bank or card issuer if you need more information about the payment status.
Step 4: Try Another Available Payment Method
If another eligible payment option is displayed at checkout, you may choose to use it instead.
Step 5: Contact Nanalinen Customer Care
If you continue to experience difficulties, contact our Customer Care Team with a description of the problem and any relevant order information.
Please Note: If a payment fails, avoid repeatedly submitting the same transaction within a short period. Multiple payment attempts may result in temporary authorization holds appearing on your account.
11. Important Payment Information
- Please ensure your shipping address, billing information, and contact details are complete and accurate before submitting your order.
- Available payment methods are those displayed at checkout at the time of purchase.
- Some payment methods may require additional verification, eligibility checks, or approval by the applicable payment provider.
- Please review your order total, currency, shipping charges, taxes, and applicable discounts before confirming payment.
- If you do not receive an order confirmation, please check your email folders and contact our Customer Care Team if you are unsure whether the order was successfully submitted.
- For information about order processing, delivery, cancellations, returns, or refunds, please refer to the applicable policies available on the Nanalinen website.
We're Here to Help
Have a question about a payment or need assistance with your order?
Our Nanalinen Customer Care Team is here to help you find the information you need.
For questions about an existing order, please include your order number whenever possible.