Terms of Service

Terms of Service

Last Updated: September 24, 2026

OVERVIEW

This website and the related services are operated under the trade name Nanalinen.

For purposes of these Terms of Service, WS Trading Company Ltd., doing business as Nanalinen, may be referred to as “Nanalinen,” “we,” “us,” or “our.”

Nanalinen provides this website, including its content, information, tools, products, shopping features, and related services, subject to these Terms of Service.

By accessing or using our website or placing an order, you agree to these Terms of Service and the other applicable policies made available on our website, including our:

  • Shipping Policy;
  • Return & Refund Policy;
  • Privacy Policy;
  • Cookie Policy;
  • Your Privacy Choices page; and
  • Payment Methods and Payment Information.

Please review these Terms carefully before using the website or placing an order.

Nothing in these Terms is intended to waive or limit any consumer right that cannot legally be waived under applicable U.S. federal or state law.

SECTION 1 – USE OF OUR ONLINE STORE

By using our website or placing an order, you represent that you have the legal capacity to enter into a binding agreement or are using the website with appropriate authorization when required.

You may not use our website, products, or services for unlawful, fraudulent, or unauthorized purposes.

You must not:

  • Violate applicable laws or regulations;
  • Infringe intellectual property rights;
  • Upload or transmit viruses, malware, or harmful code;
  • Attempt to interfere with the security or operation of the website;
  • Attempt to gain unauthorized access to accounts, systems, or information;
  • Use the website to engage in fraudulent activity;
  • Misuse promotional offers;
  • Scrape or collect information unlawfully; or
  • Interfere with another person's use of the website.

We may restrict or suspend access to the website when reasonably necessary because of fraud, security threats, unlawful activity, or material violations of these Terms, subject to applicable law.

SECTION 2 – ORDERS AND ACCEPTANCE

Submitting an order does not necessarily mean that the order has been finally accepted.

After you place an order, we may send an acknowledgment or order confirmation indicating that we received your order request.

Orders may remain subject to:

  • Payment authorization;
  • Fraud-prevention review;
  • Product availability;
  • Shipping restrictions;
  • Address verification;
  • Quantity limitations; and
  • Other reasonable order-processing requirements.

We may decline or cancel an order before shipment for legitimate reasons, including:

  • Payment being declined or not authorized;
  • Reasonable suspicion of fraud;
  • Product unavailability;
  • Shipping restrictions;
  • Incorrect or incomplete order information;
  • Obvious pricing or listing errors; or
  • Unauthorized commercial resale activity.

If we cancel an order after payment has been collected, the applicable amount will be refunded in accordance with our policies and applicable law.

SECTION 3 – ACCURACY OF WEBSITE INFORMATION

We make reasonable efforts to keep information on our website accurate, understandable, and current.

This may include information regarding:

  • Prices;
  • Product descriptions;
  • Materials;
  • Sizing;
  • Product availability;
  • Shipping charges;
  • Payment methods;
  • Promotions; and
  • Estimated shipping or delivery times.

However, occasional errors, inaccuracies, or omissions may occur.

Historical, editorial, inspirational, or informational content may be provided for general informational purposes.

Nothing in this section permits us to engage in false or misleading advertising or to disregard applicable consumer-protection requirements.

SECTION 4 – PRICES, CURRENCY & CHARGES

Prices on the Nanalinen U.S. store are generally displayed in:

U.S. Dollars ($ / USD)

Prices may change for future orders.

A price change made after an order has been properly accepted will not automatically change the price already agreed upon for that order, except where a correction is legally permitted because of an obvious error or similar circumstance.

Before you submit your order, the checkout page will display the applicable amounts, which may include:

  • Product price;
  • Promotional discounts;
  • Shipping charges;
  • Applicable sales taxes; and
  • Other applicable charges disclosed before purchase.

Please carefully review the final order total before submitting payment.

If your payment method is denominated in another currency, your bank or payment provider may apply its own exchange rate or foreign transaction fee.

Nanalinen does not control fees independently charged by banks, card issuers, or payment providers.

SECTION 5 – PRODUCTS & PRODUCT INFORMATION

Certain products may be available exclusively online and may be offered in limited quantities.

We make reasonable efforts to accurately display:

  • Product colors;
  • Images;
  • Designs;
  • Materials;
  • Features;
  • Measurements; and
  • Other relevant details.

However, colors and visual appearance may vary depending on:

  • Screen settings;
  • Device type;
  • Lighting;
  • Photography; and
  • Other display conditions.

Please review the entire product page, including product descriptions, sizing information, and other applicable details before purchasing.

We may limit the availability or quantity of products because of:

  • Inventory limitations;
  • Shipping restrictions;
  • Fraud-prevention measures;
  • Legal requirements; or
  • Other legitimate business reasons.

SECTION 6 – PRODUCT WARRANTIES & CONSUMER RIGHTS

Nanalinen does not provide a general two-year statutory conformity warranty of the type required under certain European consumer laws.

Instead, rights relating to defective products, warranties, and implied warranties in the United States may arise under applicable federal and state law.

Certain state laws may provide implied warranties, including warranties that a product is reasonably fit for its ordinary purpose.

If a product includes a separate written manufacturer's or seller's warranty, the applicable warranty terms will govern that coverage.

Where federal law requires a written consumer-product warranty to be available before purchase, we will make applicable warranty information available as required.

Nothing in these Terms is intended to disclaim, restrict, or waive any warranty or consumer right that cannot lawfully be excluded.

For damaged, defective, incorrect, or materially misdescribed products, please contact:

service@nanalinen.com

For more information about returns and available remedies, review our:

Return & Refund Policy

SECTION 7 – ORDERS, BILLING & CUSTOMER ACCOUNTS

When placing an order, you agree to provide information that is accurate, complete, and reasonably current.

This includes, where applicable:

  • Name;
  • Email address;
  • Billing information;
  • Shipping address;
  • Payment information; and
  • Other information required to process the order.

You are responsible for reviewing this information before submitting your purchase.

We may apply reasonable order-quantity limits in circumstances including:

  • Suspected unauthorized resale;
  • Fraudulent or suspicious activity;
  • Abuse of promotional offers;
  • Limited product availability; or
  • Similar legitimate business concerns.

For information about order cancellations, returns, exchanges, or refunds, please review our:

Return & Refund Policy

SECTION 8 – SHIPPING

Processing and delivery information is governed by our:

Shipping Policy

Shipping and delivery timeframes are estimates unless expressly stated otherwise.

Under applicable U.S. federal requirements, sellers must have a reasonable basis for advertised shipping timeframes.

If no shipping timeframe is stated, applicable federal rules generally require sellers to have a reasonable basis to expect shipment within 30 days after receiving a properly completed order.

This rule generally relates to shipment, not guaranteed delivery within 30 days.

If an order cannot be shipped within the promised timeframe, we will provide the notice and options required by applicable law, which may include:

  • Agreeing to a revised shipping date; or
  • Canceling the affected order for a refund.

SECTION 9 – RETURNS & REFUNDS

Nanalinen currently offers a voluntary return period of up to 30 days after delivery for eligible items, subject to the conditions of our:

Return & Refund Policy

Our 30-day return policy is a commercial policy offered by Nanalinen.

U.S. federal law generally does not provide a universal 14-day cancellation right for ordinary purchases completed entirely online.

Additional state-law rights may apply depending on where you live and the circumstances of your purchase.

Where applicable law provides greater protection than our store policy, applicable law will control.

SECTION 10 – PAYMENT SERVICES

Payments may be processed by third-party payment providers.

Available payment methods may include:

  • PayPal;
  • Klarna;
  • Visa;
  • Mastercard;
  • Other eligible credit or debit cards;
  • Apple Pay;
  • Google Pay; and
  • Other methods displayed at checkout.

Payment options displayed at checkout are the options available for the applicable transaction.

Third-party payment services may have their own:

  • Terms;
  • Privacy policies;
  • Eligibility requirements;
  • Security procedures; and
  • Approval processes.

Nanalinen does not control whether an independent payment provider approves a transaction or financing arrangement.

Please review our:

Payment Methods & Payment Information

for additional details.

SECTION 11 – THIRD-PARTY TOOLS & SERVICES

Our website may use or integrate services provided by third parties, including:

  • Payment processors;
  • Shipping providers;
  • Order-tracking providers;
  • Hosting services;
  • Analytics services;
  • Customer-service technologies;
  • Advertising technologies; and
  • Social media features.

Your use of independent third-party services may also be subject to that provider's own terms and privacy practices.

Personal information processed through our website is addressed in our:

Privacy Policy

Cookie Policy

and

Your Privacy Choices

page.

SECTION 12 – THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

Nanalinen does not necessarily control the:

  • Content;
  • Security;
  • Availability;
  • Commercial practices; or
  • Privacy practices

of independent third-party websites.

We encourage you to review the applicable terms and privacy policies before using third-party services.

Nothing in this section excludes responsibility that cannot legally be excluded.

SECTION 13 – REVIEWS, COMMENTS & USER CONTENT

You may have opportunities to voluntarily submit:

  • Reviews;
  • Comments;
  • Suggestions;
  • Photographs;
  • Feedback; or
  • Other content.

By submitting content, you represent that you have the rights necessary to provide and authorize use of that content.

Unless otherwise agreed, you grant Nanalinen a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and adapt content you voluntarily submit in connection with:

  • Operating our website;
  • Displaying customer reviews;
  • Presenting products;
  • Marketing Nanalinen;
  • Customer communications; and
  • Improving our services.

This license does not transfer ownership of your original content to Nanalinen.

You must not submit content that:

  • Infringes third-party intellectual property rights;
  • Is unlawful;
  • Is intentionally false or misleading;
  • Is defamatory or threatening;
  • Contains malware or harmful code;
  • Violates another person's privacy; or
  • Otherwise violates applicable law.

We may moderate, decline to publish, or remove content where we have a legitimate reason to do so.

SECTION 14 – INTELLECTUAL PROPERTY

Unless otherwise stated, website materials owned or licensed by Nanalinen, including:

  • Brand elements;
  • Text;
  • Graphics;
  • Product photography;
  • Website design;
  • Logos;
  • Artwork; and
  • Other original content

are protected by applicable intellectual property laws.

Except as permitted by law or expressly authorized by us, you may not reproduce, distribute, sell, publish, commercially exploit, or create unauthorized derivative works from protected Nanalinen content.

Nothing in these Terms restricts rights available under applicable copyright exceptions or other applicable law.

SECTION 15 – PERSONAL INFORMATION

Our collection, use, disclosure, storage, and other processing of personal information is described in our:

Privacy Policy

We may also use cookies, pixels, and similar technologies as described in our:

Cookie Policy

Residents of certain U.S. states may have additional privacy rights, including rights relating to:

  • Access;
  • Deletion;
  • Correction;
  • Sale or sharing of personal information;
  • Targeted advertising;
  • Certain forms of profiling; and
  • Other state-specific privacy protections.

For applicable opt-out choices, please review:

Your Privacy Choices

SECTION 16 – ERRORS, INACCURACIES & OMISSIONS

Occasionally, information on our website may contain errors or omissions regarding:

  • Product descriptions;
  • Prices;
  • Promotions;
  • Availability;
  • Shipping charges;
  • Shipping estimates; or
  • Other information.

We may correct errors and update information when reasonably necessary.

If an obvious error affects an order that has already been submitted, we will handle the matter in accordance with:

  • Applicable law;
  • These Terms; and
  • Our applicable policies.

This section does not authorize Nanalinen to engage in deceptive pricing or to make unfair unilateral changes to completed consumer transactions.

SECTION 17 – PROMOTIONS & DISCOUNTS

From time to time, we may offer:

  • Promotional codes;
  • Discounts;
  • Newsletter offers;
  • Seasonal promotions;
  • Bundled offers; or
  • Other promotional benefits.

Promotions may be subject to:

  • Expiration dates;
  • Minimum purchase requirements;
  • Product exclusions;
  • Customer eligibility requirements;
  • Maximum uses;
  • Geographic limitations; and
  • Other disclosed conditions.

Unless otherwise stated, promotional offers may not be combined.

If a promotional term conflicts with these general Terms with respect to that promotion, the specific promotional terms will control to the extent of the conflict.

We reserve the right to refuse or cancel use of a promotion where there is reasonable evidence of fraud, manipulation, or abuse.

SECTION 18 – PROHIBITED USES

You may not use the Nanalinen website:

a) For unlawful or fraudulent activity;

b) To encourage illegal activity;

c) To violate applicable federal, state, local, or other laws;

d) To infringe Nanalinen's or another person's intellectual property rights;

e) To unlawfully harass, threaten, defame, or harm another person;

f) To submit intentionally false or fraudulent information;

g) To transmit viruses, malware, or harmful code;

h) To unlawfully collect information about other individuals;

i) For phishing, spamming, scraping, or other abusive activities;

j) To circumvent website security measures;

k) To gain unauthorized access to systems, accounts, or data; or

l) To interfere with the normal operation of the website.

We may restrict or terminate access for material violations of this section, subject to applicable law.

SECTION 19 – WEBSITE AVAILABILITY

We make reasonable efforts to maintain the operation and availability of our website.

However, we do not guarantee uninterrupted website access.

Temporary disruptions may occur because of:

  • Maintenance;
  • Technical updates;
  • Network failures;
  • Third-party service outages;
  • Security events;
  • Events outside our reasonable control; or
  • Other technical circumstances.

Nothing in this section limits rights relating to orders you have already placed or products you have already purchased.

SECTION 20 – DISCLAIMERS

To the extent permitted by applicable law, information and services relating solely to the operation of the website may be provided without a guarantee that the website will always be:

  • Uninterrupted;
  • Error-free;
  • Free from technical issues; or
  • Compatible with every device or browser.

However, these website-related disclaimers do not eliminate rights relating to:

  • Products that are defective;
  • Products that are materially misrepresented;
  • Applicable implied warranties;
  • Valid written warranties;
  • Personal injury or product liability;
  • Fraud or intentional misconduct; or
  • Other rights or liabilities that cannot legally be excluded.

SECTION 21 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Nanalinen will not be liable for indirect, incidental, special, or consequential losses arising solely from use or inability to use the website where such liability may lawfully be limited.

This limitation does not apply to liability that cannot legally be excluded or limited.

Nothing in these Terms is intended to exclude or limit liability for:

  • Fraud or intentional misconduct;
  • Personal injury caused by a defective product where liability cannot be excluded;
  • Breach of non-waivable consumer rights;
  • Obligations imposed by applicable product-liability law; or
  • Other liability that applicable law does not permit us to exclude.

Some states do not allow certain limitations or exclusions of liability.

In those states, these limitations apply only to the extent permitted by law.

SECTION 22 – USER RESPONSIBILITY

You are responsible for:

  • Your lawful use of the website;
  • Maintaining the confidentiality of your account credentials;
  • Providing accurate order information; and
  • Activities conducted through your account when reasonably attributable to you.

You may be responsible, to the extent permitted by law, for losses directly caused by:

  • Intentional unlawful use of the website;
  • Fraudulent activity;
  • Intentional infringement of third-party rights; or
  • Material violations of these Terms.

Nothing in this section imposes obligations beyond those permitted by applicable law.

SECTION 23 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for claims or losses directly arising from your:

  • Intentional unlawful use of the website;
  • Fraudulent conduct;
  • Willful infringement of third-party rights; or
  • Material violation of these Terms.

This section does not require an individual consumer to indemnify Nanalinen for losses caused by Nanalinen's own negligence, unlawful conduct, or obligations that cannot legally be transferred to a consumer.

SECTION 24 – SEVERABILITY

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue in effect to the extent permitted by law.

SECTION 25 – SUSPENSION OR TERMINATION OF WEBSITE ACCESS

You may stop using our website at any time.

We may suspend or restrict website access in cases involving:

  • Fraud;
  • Security threats;
  • Illegal activity;
  • Material violations of these Terms; or
  • Other legitimate grounds.

Suspending website access does not automatically affect:

  • Orders already accepted;
  • Refund obligations;
  • Existing consumer rights;
  • Valid product claims; or
  • Other obligations that survive termination.

SECTION 26 – ENTIRE AGREEMENT

These Terms, together with the policies expressly incorporated by reference, constitute the agreement governing use of the Nanalinen website and purchases made through it, except where separate terms expressly apply.

The applicable policies may include:

  • Shipping Policy;
  • Return & Refund Policy;
  • Privacy Policy;
  • Cookie Policy;
  • Your Privacy Choices; and
  • Payment Methods & Payment Information.

If a specific promotion, product, or service has separate terms, those specific terms may control with respect to that matter.

SECTION 27 – GOVERNING LAW

These Terms and transactions with Nanalinen are generally governed by applicable United States federal law and the laws of the State of Colorado, without regard to conflict-of-law principles, except to the extent that the mandatory consumer-protection laws of another applicable jurisdiction cannot legally be waived.

Nothing in this governing-law provision is intended to deprive a consumer of non-waivable protections available under the law that applies to the transaction.

SECTION 28 – DISPUTES

If you have a concern regarding an order, product, payment, shipping issue, return, or other matter, we encourage you to contact customer service first so that we can attempt to resolve the issue.

Contact:

service@nanalinen.com

If a dispute cannot be resolved informally, either party may pursue available remedies before a court or other forum having lawful jurisdiction.

These Terms do not require mandatory arbitration unless a separate legally valid arbitration agreement has been expressly presented and agreed to.

Nothing in this section limits:

  • Statutory consumer rights;
  • Credit-card dispute rights;
  • Rights to contact government agencies;
  • Rights to submit complaints to consumer-protection authorities; or
  • Other remedies that cannot lawfully be waived.

SECTION 29 – CREDIT CARD & PAYMENT DISPUTES

Customers may have rights under applicable federal or state law to dispute certain credit-card billing errors or unauthorized transactions.

If you believe a transaction is incorrect, please contact us promptly:

service@nanalinen.com

You may also contact your bank, card issuer, or payment provider where appropriate.

Nothing in these Terms limits legally available billing-dispute rights.

SECTION 30 – CHANGES TO THESE TERMS

We may update these Terms periodically to reflect:

  • Changes in applicable law;
  • Changes to our services;
  • New features;
  • Technical developments;
  • Changes in business operations; or
  • Updates to our policies.

The most current version will be posted on this page with an updated revision date.

Changes generally apply prospectively.

We will not use changes to these Terms to retroactively eliminate rights associated with an already completed transaction where doing so would be prohibited by applicable law.

Where required by law, we will provide appropriate notice of material changes.

SECTION 31 – U.S. CONSUMER RIGHTS

Consumers in the United States may have rights under federal and state laws concerning matters including:

  • Truthful product descriptions and advertising;
  • Shipping representations;
  • Refund and return disclosures;
  • Defective merchandise;
  • Express and implied warranties;
  • Unauthorized credit-card charges;
  • Privacy;
  • Data security; and
  • Other unfair or deceptive business practices.

Specific rights vary depending on:

  • Your state of residence;
  • The product purchased;
  • The circumstances of the transaction; and
  • The law that applies.

Nothing in these Terms is intended to waive a consumer protection that cannot legally be waived.

For information about Nanalinen's voluntary 30-day return policy, please review our:

Return & Refund Policy

CONTACT INFORMATION

Trade Name: Nanalinen

Operated by:
WS Trading Company Ltd.

Mailing Address:
6161 S Syracuse Way, Suite 320
Greenwood Village, CO 80111
United States

Email:
service@nanalinen.com

For questions regarding:

  • Orders;
  • Products;
  • Payments;
  • Shipping;
  • Returns;
  • Refunds;
  • These Terms of Service; or
  • Other customer-service matters,

please contact:

service@nanalinen.com

IMPORTANT INFORMATION ABOUT RETURNS

The administrative or mailing address listed above is not automatically a product return address.

Before returning an item, please contact our customer service team to obtain:

  • The correct return address;
  • Applicable return instructions; and
  • Information required to process your return.

Please do not send returned merchandise to an address that has not been provided or confirmed for your return.

For return assistance:

service@nanalinen.com

— Nanalinen Customer Support Team